This Privacy Policy describes how Mahadev Book collects, processes, retains, and protects your personal data when you use the platform. By creating an account or using any service provided by Mahadev Book, you accept the data practices outlined on this page.
Information We Collect
During account registration through WhatsApp, we record your name and phone number. Financial transactions generate additional records including UPI references, bank account details, and deposit and withdrawal amounts. The platform also logs technical data such as login timestamps, device identifiers, browser type and version, IP address, and wagering activity associated with your account.
How We Use Your Information
We use the personal data we collect to create and administer your account, process deposits and withdrawals, verify your identity for fraud prevention, provide customer support through WhatsApp, send important account notifications, and analyse aggregate usage patterns to improve the platform.
Mahadev Book does not sell, rent, or trade your personal information to third parties for marketing or promotional purposes.
Data Security
All account records are stored on secured servers with access restricted to authorised personnel. Transaction histories are retained for account administration and dispute resolution purposes. Industry-standard encryption protects data both in transit and at rest.
Despite these measures, no digital system can guarantee absolute immunity from security incidents. We strongly encourage every user to follow the credential safety practices described elsewhere on the platform, including using strong unique passwords and never sharing login details.
WhatsApp Communication
Because account operations are conducted through WhatsApp, the conversation thread with your agent naturally contains sensitive material — credentials, payment confirmations, and support exchanges. WhatsApp applies end-to-end encryption to all messages by default.
For additional protection, we recommend enabling WhatsApp’s built-in two-step verification feature and securing your device with a PIN, fingerprint, or facial recognition to prevent unauthorised access to your message history.
Cookies and Tracking
The Mahadev Book website and web application use cookies and similar technologies to maintain authenticated sessions, store user preferences, and compile anonymised usage metrics. These insights help guide platform improvements. You can adjust cookie settings through your browser controls at any time. Full details are available in our Cookie Policy.
Third-Party Service Providers
A limited subset of your data may be shared with third-party partners who support platform operations, including payment processors, infrastructure hosting providers, and analytics services. Each partner is bound by a confidentiality agreement and may only use your data for the specific service they deliver on behalf of Mahadev Book.
Your Rights
You are entitled to request a copy of the personal data we hold about you, ask us to correct inaccuracies, or request deletion of your records, subject to regulatory requirements and operational necessity. To exercise any of these rights, contact your WhatsApp agent or reach out through the contact page.
Changes to This Policy
This Privacy Policy may be revised periodically in response to evolving practices, legal developments, or regulatory requirements. The date shown under “Last updated” reflects the most recent revision. Continued use of the platform after a revision is published constitutes acceptance of the updated policy.
Contact
For any privacy-related enquiry, message the Mahadev Book WhatsApp support team. Additional details about platform rules are available in our Terms and Conditions.
